All Flights

1. Prices are in Australian Dollars (AUD).
2. All flights are subject to a minimum of 2 passengers.
3. Our helicopters have a maximum individual passenger weight of 130kg.
4. All flights are subject to weather and air traffic control. The Pilot In Command has the final word over the flight.
5. One infant under the age of 3 may be carried on an adult lap free of charge.
6. The cancellation of bookings more than 48 hours before the departure time of the flight will receive a full refund less banking charges. The refund will be processed as a direct refund and must be processed using the same payment method.
7. The cancellation of bookings less than 48 hours will receive a 50% refund less banking charges and any costs incurred. The refund will be processed as a direct refund and must be processed using the same payment method.
8. Cancellation of a flight due to weather conditions called by the pilot or unavailability of aircraft or staff will receive an option of rescheduling the flight or a full refund less banking charges. The refund will be processed as a direct refund and must be processed using the same payment method.

Heli-Experiences

1. Children must be 12 years and older for HeliSUP.
2. Flight time may be extended or path altered at extra cost provided safe to do so and dependant on available fuel or all up weight of fuel and passengers.
3. Full payment is required 48 hours prior to the Heli-Experience. Payment can be made online via the payment link contained within the confirmation email.
4. The cancellation of Heli-Experience more than 48 hours before the departure time of the flight will receive a full refund less banking charges. The refund will be processed as a direct refund and must be processed using the same payment method.
5. The cancellation of Heli-Experience less than 48 hours will receive a 50% refund less banking charges and any costs incurred. The refund will be processed as a direct refund and must be processed using the same payment method.
6. Cancellation of a Heli-Experience due to weather conditions called by the pilot or business partners or unavailability of aircraft or staff will receive an option of rescheduling the flight or a full refund less banking charges. The refund will be processed as a direct refund and must be processed using the same payment method.

Charters

1. Charter costs are based on the total flight time, typically from Lakes Entrance Airfield, irrespective of passenger numbers.
2. Charter costs may also include additional resources, companies and third party arrangements such as landing fees and/or ground support.
3. Charter bookings that require additional resources, companies and third party arrangements may be subject to non-refundable charges. Please enquire at time of booking.