Terms and Conditions

Effective date: October 24, 2018

  1. All flights are subject to a minimum of 2 passengers.
  2. Our standard helicopters have a maximum passenger weight of 130kg.
  3. All flights are subject to weather and air traffic control. The Pilot In Command has the final word over the flight.
  4. One infant under the age of 3 may be carried on an adult lap free of charge.
  5. The cancellation of bookings more than 48 hours before the departure time of the flight will receive a full refund less banking charges. The refund will be processed as a direct refund and must be processed using the same payment method.
  6. The cancellation of bookings less than 48 hours will receive a 50% refund less banking charges and any costs incurred. The refund will be processed as a direct refund and must be processed using the same payment method.
  7. Cancellation of a flight due to weather conditions called by the pilot or unavailability of aircraft or staff will receive an option of rescheduling the flight or a full refund less banking charges. The refund will be processed as a direct refund and must be processed using the same payment method.
  8. Non-standard charter bookings that require additional resources, companies and third party arrangements to be implemented may be subject to non-refundable charges. Please enquire at time of booking.

If you have any questions about these Terms and Conditions, please contact us: